Dog Love, Tranmere

Frequently asked questions

Everything pet parents ask us most, from what happens during a groom to how often your dog really needs one. If your question is not here, just ask.

What services do you offer?

Full Groom, Tidy Up, De Shedding for long and short coats, Wash and Dry, Nail Clipping, Ear Plucking and Anal Glands. Our Tidy Up is eyes cleaned, paws shaped, paw pads shaved and the sanitary area cleaned, so it is a neaten up rather than a full haircut. Ear plucking is only done when your vet has advised it for your dog.

You can see everything with current prices on our Price List.

Where are you located?

Dog Love is at 11 Athol Avenue, Tranmere SA 5073, in Adelaide's eastern suburbs. We are a home based, cage free grooming salon and daycare, so your dog spends the day in a calm house rather than a busy shop.

Is Dog Love air conditioned?

Yes. The whole space is fully air conditioned, so your dog stays comfortable right through an Adelaide summer and comes home relaxed rather than overheated.

What makes Dog Love different?

We are small, owner run and completely cage free. Dogs wait with us rather than in a crate, and we take the time each dog needs instead of rushing them through. We have been grooming Adelaide dogs from Tranmere since 2016.

Do you offer daycare?

Yes. Dog Love daycare is for small and medium dogs up to 19 kg, Monday to Friday, with drop off from 7am and pick up by 6:15pm. Every new dog starts with a daycare assessment so we can make sure they are comfortable in the group, and up to date vaccinations are required.

You can book on our daycare page.

How often should my dog be groomed?

It depends on the coat. Most dogs do best with a groom every 4 to 8 weeks. Double coated dogs are usually deshedded every 6 to 8 weeks, and every 4 to 6 weeks through the spring and autumn coat blows.

Brushing at home between visits keeps the coat easier to manage and makes every groom more comfortable for your dog. Tell us your dog's breed and we will suggest a schedule.

What happens during a grooming appointment?

Your dog is groomed in a calm, cage free space. Depending on the service that includes a bath with products chosen for their coat, a full blow dry, brushing and dematting, clipping or styling, then nails, ears and paws.

While we work we keep an eye out for anything unusual, like lumps, sore spots or skin changes, and let you know if something is worth a vet check.

How can I prepare my dog for their appointment?

A toilet break and a short walk before you arrive helps your dog settle in. Tell us anything we should know, like sore spots, allergies, or nerves around dryers and nail clippers.

A quick brush at home beforehand is lovely but never expected. Tangles are part of our job.

What if my dog is nervous, or has had a bad experience before?

Plenty of dogs come to us after a stressful groom somewhere else, and most settle once they learn a groom can be calm and unhurried. Tell us what happened so we can work at your dog's pace and take breaks where they need them.

And if anything ever does not feel right after a visit with us, please tell us straight away. We would much rather know so we can put it right.

What if my dog has sensitive skin or allergies?

Let us know when you book. We can choose gentler products, avoid anything your vet has flagged and take extra care around any irritated areas. If your dog's skin is uncomfortable or changing, it is always worth a vet check as well.

Why is regular grooming important?

Regular grooming keeps the coat and skin healthy, stops small tangles turning into tight mats that pull on the skin, keeps nails at a comfortable length, and gives us a chance to spot lumps, sore spots or skin changes early. A well maintained coat is simply a more comfortable dog.

What happens if my dog is injured or unwell in your care?

We do everything we can to keep every dog safe, but accidents can happen with any animal. If your dog becomes unwell or injured while with us, we call you straight away on the emergency number you gave us, so we can decide together on the best next step.

In an emergency we take your dog to a vet immediately and keep you updated the whole way.

What payment methods do you accept?

Cash, bank transfer, and all major debit and credit cards.

Still have a question?

Text or call us and we will get back to you as soon as we can.